Course Description:
The science of risk assessment has advanced over the past 30 years, but the human brain has not fundamentally changed in thousands of years. Communicating OEHS concepts is a priority for all industrial hygienists – but how can you help workers better understand the importance of these concepts?

Effective communication is a learned skill. Building trust and empathy are critical in any two-way conversation and listening is often the most important aspect in effective communication. Attend this webinar to learn more about how the art of sharing a story can be more effective than a technical presentation with mounds of data.

Learning Objectives:
After this webinar, participants will be able to:

• Discuss the essence of effective communication and relationship between Engagement and Outrage,
• Analyze the structure to share a personal, relevant, and empathetic story,
• Outline preparing a communication plan for when (not if) a disaster happens,
• Identify why effective risk communication skills requires effective human communication skills.