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Leadership Lecture - Measuring the Right People on the Right Things (AIHce EXP 2020 OnDemand)

Course Description:
Recorded at Virtual AIHce EXP 2020

Leadership is about motivating people and the organization to perform at their best. From an Occupational Health and Safety (OSH) perspective, this has meant years of measuring lagging indicators like illnesses and injuries. In 2001, the American Industrial Hygiene Association (AIHA) published the "Industrial Hygiene Performance Metrics", a compendium of over 30 leading and lagging metrics. Since that time, there has been numerous presentations, publications and discussions on what might be the better leading metrics. Currently, a group is working to develop a "Leading Health Metrics" publication, on behalf of AIHA. Since that initial publication, the OHS profession, has been continually exploring how to better measure OHS performance, other than incidence rates. Technologies have been borrowed from "Process Metrics" (Deming), and Kaplan and Norton's "the Balanced Scorecard" as organizations have published their performance measures. Concurrently to AIHA's "Leading Health Metrics", ANSI is working on an update to Z16 "Safety and Health Metrics and Performance Measures." The value of performance measures cannot be underemphasized because a set of complementary leading and lagging metrics, and measuring the right part of the organization, is our future.

Learning Objectives:
Upon completion, the participant will be able to:

  • Discuss the value of OHS performance measures.
  • Develop a set of OHS process metrics.
  • Integrate process metrics into an organization's continuous improvement motivation.

Contact Hours:

Presentation Date:

Joy Erdman, MS, CIH, CSP
Joy Solutions, LLC
Falls Church, VA United States of America

Paul Esposito, CIH, CSP
STAR Consultants
Arnold, MD United States of America