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Emotional Intelligence / Self-Awareness Concepts for OEHS Professionals (AIHce EXP 2020 OnDemand)

Course Description:
Recorded at Virtual AIHce EXP 2020

Building on AIHA's Introduction to "Emotional Intelligence (aka Emotional Quotient)" and "Communicating with Impact " webinars, this session provides several case studies of situations that OEHS professionals may find themselves in when dealing with co-workers, supervisors, vendors, and regulatory agencies.

Guided by an Emotional Intelligence Coach, each case study will be thoroughly examined to show how emotional intelligence in action can provide better outcomes. This session will guide you to considering the development of your own personal emotional intelligence action plan.

Learning Objectives:
1. Discuss emotional intelligence concepts as components for influencing others for positive outcomes in behavior in occupational settings.
2. Identify self-awareness techniques to assist with personal management of interactions with others.
3. Inform participants of methods to use in reading the emotions of those involved in situations.
4. Provide examples of how to balance optimism and pessimism, including disagreeing constructively, can be done in the occupational setting.

Contact Hours:

Presentation Date:

Tim Paz, CIH
Architect of the Capitol
Washington, DC United States of America