Recorded at Virtual AIHce EXP 2020
It's a common complaint from safety professionals and line supervisors: "I can't get my employees to follow procedures." They often fail to realize there are two sides to safety: the technical side and the soft skills side. The technical side is the knowledge to calculate sling loads or understand attenuation rates. The other is the soft skills side that allows safety professionals, leaders, and supervisors to influence change. Selling ability is one of the critical soft skills. Selling is about influencing employees to do more than just follow procedures. We can have the technical skills and the best policies, procedures, and training, but if our employees don't see the need to change, compliance will be difficult to achieve. Going beyond compliance will be practically impossible. This session will provide an understanding of the three key components for selling safety: vision, knowledge, and heart. Stories from the presenter's work history as an hourly employee, supervisor, and safety professional are used to illustrate each component. Understanding and utilizing these components will create a compelling reason for front-line employees to change.
Upon completion, the participant will be able to:
- Illustrate the importance of influencing front line employees for a strong safety culture.
- Leverage the three key components to make safety personal: vision, knowledge, and heart.
- Apply the Make Safety Personal worksheet to a safety conversation with a front line employee.
Patrick Karol, CSP ARM SMS CIT
Karol Safety Consulting, LLC
Romansville, PA United States of America